IT Training & Security Awareness: what local governments paid
Security awareness training and phishing simulation (for example KnowBe4), staff IT training and certifications.
6 records · 6 states · stated/derived annual cost ranges $8,644 – $31,700. Vendors: KnowBe4.
See also: Cybersecurity (10) · SOC & MDR (Managed Detection & Response) (10)
Category sponsorship available. Sponsors are clearly labeled and never affect which records appear or how they're shown. Learn more
Town of Hamden, CT — KnowBe4
KnowBe4 Security Awareness Training Diamond + Compliance Plus, 550 users (Town + Police), 3 yrs + 3 bonus months
High confidence source re-checked 2026-11-01
- Contract amount
- $30,365 (3-yr total (39 months))
- Annual cost
- $10,122 (annual payment)
- Term (years)
- 3
- Date
- 2022-10-17 (Document date)
- Status
- Order agreement
- Category
- IT Training & Security Awareness
- Notes
- Unit prices (3-yr term): Diamond $41.60/user, Compliance Plus $13.61/user. Derived: ~$18.40/user/yr all-in. Town and Police combined to get a quantity discount.
- Source
- Primary (order agreement) · record TSP-0071
Teton County, WY — KnowBe4
KnowBe4 Security Awareness Training (Diamond) + PhishER, 250 users
High confidence source re-checked 2026-11-01
- Contract amount
- $8,700 (1-yr total)
- Annual cost
- $8,700
- Term (years)
- 1
- Date
- 2023-04-18
- Status
- Staff report (recommended)
- Category
- IT Training & Security Awareness
- Notes
- Unit prices: Diamond $24.84/user/yr ($2.07/user/mo); PhishER $9.96/user/yr ($0.83/user/mo). Nonprofit discount applied. Training required by cyber insurer.
- Source
- Primary (staff report + quote) · record TSP-0069
City of Galveston, TX — KnowBe4
KnowBe4 Security Awareness Training Platinum, 640 users, 3-yr term (3/8/2024-3/8/2027)
Medium confidence source re-checked 2026-11-01
- Contract amount
- $25,933 (3-yr quote total)
- Annual cost
- $8,644 (derived average)
- Term (years)
- 3
- Date
- 2024-01-16 (Quote date)
- Status
- Renewal quote in agenda packet
- Category
- IT Training & Security Awareness
- Notes
- UNCERTAIN: renewal quote titled 'Quote Options'; council action not captured. Unit price $40.52/user for 3 years (derived ~$13.51/user/yr).
- Source
- Primary (vendor quote) · record TSP-0072
Lucas County, OH — KnowBe4
KnowBe4 Security Awareness Training Platinum (2,300 users) + Compliance Plus (400 users)
High confidence source re-checked 2026-11-01
- Contract amount
- $21,635 (1-yr total (5/24/2025-5/23/2026))
- Annual cost
- $21,635
- Term (years)
- 1
- Date
- 2025-02-19 (Quote/IT checklist date)
- Status
- IT purchase checklist (quote)
- Category
- IT Training & Security Awareness
- Notes
- Unit prices: Platinum $7.93/user/yr (list $15.44, 48.64% discount); Compliance Plus $8.49/user/yr (list $9.99). Lowest per-user KnowBe4 price in the database so far, at 2,300 seats.
- Source
- Primary (county IT purchase checklist + quote) · record TSP-0070
City of Ocala, FL — KnowBe4
KnowBe4 Security Awareness Training + Compliance Plus + PhishER, 3-yr renewal (4/28/2025-4/27/2028), citywide incl. Police and HR compliance training
High confidence source re-checked 2026-11-01
- Contract amount
- $95,102 (3-yr estimated aggregate)
- Annual cost
- $31,700 (derived: year 1 sum of two accounts ($23,924.66 + $7,775.66))
- Term (years)
- 3
- Date
- 2025-03-18
- Status
- Passed
- Category
- IT Training & Security Awareness
- Notes
- Flat across the 3 years (no escalator visible). Customer since 2016. Seat count not in the legislation text.
- Source
- Primary (Legistar 2025-0945) · record TSP-0114
City of Aurora, IL — KnowBe4
KnowBe4 Security Awareness Training (Diamond) + PhishER Plus, 1-yr; brought in-house from the city's MSSP
High confidence source re-checked 2026-11-01
- Contract amount
- $25,494 (1-yr contract)
- Annual cost
- $25,494
- Term (years)
- 1
- Date
- 2025-12-09
- Status
- Passed
- Category
- IT Training & Security Awareness
- Notes
- Previously administered by the city's managed security provider; new MSSP is NuHarbor Security (R25-332). Seat count not stated in the legislation text.
- Source
- Primary (Legistar 25-0932) · record TSP-0115